Masterclass in Multifamily with Joanna Zabriskie | Walker Webcast

Real
Estate

Masterclass
in
Multifamily
with
Joanna
Zabriskie

March
12,
2025

Masterclass in Multifamily with Joanna Zabriskie

Joanna Zabriskie

CEO of BH Management

Scaling a multifamily giant requires vision, strategy, and the right team. Joanna Zabriskie shares how BH Management achieved it.

In a recent episode of the Walker Webcast, I had the pleasure of sitting down with Joanna Zabriskie, CEO of BH Management, at Retcon in Las Vegas. Joanna has played a pivotal role in transforming BH from a small, family-owned firm into one of the top multifamily operators in the country. With 115,000 units under management and 48,000 owned, BH has grown into a powerhouse by leveraging strategic acquisitions, data-driven operations, and a strong team culture.

The journey from client to CEO

Joanna’s journey with BH began when she was a client seeking a reliable property management firm. Her deep understanding of asset management and capital raising, combined with BH’s strong operational backbone, led to a natural partnership. In 2013, she took the helm as President and later CEO, driving BH’s national expansion and technological innovation.

Technology and data as game-changers

One of the key differentiators in BH’s success has been its early adoption of data visualization and technology. Joanna recounted how, in 2016, BH began ingesting data from multiple sources to create a real-time view of their portfolio. This approach allowed the company to address operational challenges and optimize performance proactively. Today, its in-house platform, BH Fusion, integrates revenue management, budgeting, and digital marketing to enhance efficiency and NOI.

The strategic sale to Pretium

In 2023, BH reached an inflection point, leading to its acquisition by Pretium, one of the largest alternative asset managers in the United States. Joanna and her team engaged in an extensive evaluation process before selecting Pretium as their capital partner. The acquisition aligned BH with a firm that values data-driven decision-making and long-term growth while preserving its entrepreneurial culture.

The future of multifamily investment

Looking ahead, Joanna emphasized that BH will continue to expand across multiple sectors, including traditional multifamily, build-for-rent (BTR), and student housing. She highlighted BTR as a particularly promising asset class, citing demographic shifts, rising homeownership costs, and increased demand for rental housing.

Despite current economic uncertainties—fluctuating interest rates, inflationary pressures, and capital market volatility—Joanna remains optimistic about multifamily’s long-term fundamentals. BH will remain opportunistic, focusing on operational efficiencies and strategic acquisitions.

Want more?

As host of the Walker Webcast, I converse with fascinating people like Joanna Zabriskie every week. Subscribe to the Walker Webcast to see our upcoming guests.

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